Legal
Privacy Policy
This policy explains what information Skilltrixa collects, why we collect it, how we use it, and the choices you have. We aim to be clear and practical, not vague.
1. Introduction
Skilltrixa Ed Tech Solutions ("Skilltrixa", "we", "us") operates skilltrixa.com and related training, assessment, and placement support services for students, universities, and institutional partners.
By using our website or submitting information through our forms, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
2. Information we collect
We collect information in the following ways:
Information you provide directly
- Name, email address, phone number, and city or institution when you enquire or apply
- Program interest, role, batch details, and messages you send through contact forms
- Account details if you register for our learning platform or admin portals
- Resume, academic, or placement related details when you share them for training support
Information collected automatically
- Device type, browser, operating system, and general location (city or region level)
- Pages visited, time spent, referral source, and interaction with site features
- IP address and technical logs used for security, debugging, and performance
Information from partners
If you join through a university or institutional tie up, we may receive basic enrolment details shared by your institution to run batches, tests, and placement activities.
3. How we use information
We use the information we collect to:
- Respond to enquiries and process program applications
- Deliver training, assessments, mock interviews, and placement support
- Manage batches, attendance, scores, and progress reports for students and TPO teams
- Send service updates, schedule reminders, and placement related alerts you opt into
- Improve our website, curriculum, and platform experience
- Prevent fraud, abuse, and unauthorised access to our systems
- Meet legal, regulatory, and contractual obligations
We do not sell your personal information to third parties for their own marketing purposes.
6. Data retention
We keep personal information only as long as needed for the purposes described in this policy, unless a longer period is required by law or a valid institutional agreement.
Enquiry and application records are typically retained while your request is active and for a reasonable period afterward for follow up and reporting. Training and assessment data may be retained for the duration of your programme and for institutional reporting cycles.
7. Data security
We use reasonable technical and organisational measures to protect your information, including access controls, secure hosting, and staff training on data handling.
No method of transmission over the internet is completely secure. While we work to protect your data, we cannot guarantee absolute security.
8. Your rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of information where it is no longer needed, subject to legal limits
- Withdraw consent for optional communications such as marketing messages
- Raise a concern with us before contacting a data protection authority
To exercise these rights, contact us using the details at the end of this policy. We may need to verify your identity before processing certain requests.
9. Children's privacy
Our services are intended for students and adults participating in higher education or professional training programmes. We do not knowingly collect personal information from children under 13 without appropriate parental or institutional consent.
If you believe we have collected information from a child without proper consent, contact us and we will take steps to review and remove it where appropriate.
10. Third party links
Our website may link to third party sites such as social media, payment gateways, or partner tools. We are not responsible for the privacy practices of those sites. We encourage you to read their policies before sharing information with them.
11. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated version on this page and revise the "Last updated" date above.
Continued use of our website after changes are posted means you accept the updated policy.
12. Contact us
For privacy related questions, data access requests, or concerns about how your information is handled, contact Skilltrixa using the details on our contact page or the support block below.
Questions about this page?
Reach our team for clarifications on how we handle your data and use of our services.